Monday, April 19, 2021

Say what you mean. Mean what you say!

My classmates at Sto-Rox High School probably still remember these words from our Trig/Calculus teacher, Mr. Walkowiak.   They were repeated often and with force and are one of the things that I took away from high school that I truly value.  During sales training with Sandler Sales my coach and now friend Scott Bailey had a similar concept, "No Mutual Mystification," and this also has served me well in business.  

I have found that many in our society avoid directness and don't value clarity but are most comfortable without addressing issues until a conflict has begun.  At that point it is too late to resolve as emotions are running high.  Conflict arises in business even when everyone seems to be in agreement up front.  Don't exacerbate the problem by not directly addressing all of your concerns before moving forward early on.  If everyone can't address the tough issues up front, it will never happen when disagreements take place.  



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