Tuesday, February 23, 2021

Reminders

I recently received the following text from someone that I was able to help find a new position recently.  There is nothing more rewarding than being able to help someone.

Most of us forget why we do what we do professionally and get stuck in a routine.  This is a great reminder to focus more on helping others and everything else will fall into place. 



Wednesday, February 17, 2021

Avoidance and Omission

The phone rings, you look at the caller ID and it is a client or service provider that you are working with.  You need to have a difficult conversation with them that you have put off for several days and let the call go to voice mail instead of confronting the issue.  A text arrives shortly after.  You don't look at your phone for awhile but you finally do and they texted you a message as well.  You go home for the day and can't get the difficult situation from your mind.  

Several more days go by and it happens again.  Now you are really embarrassed by the way that you have handled the situation and further avoid it.  After more time elapses you are in a heated discussion as the other party knows exactly what you have been doing as there is no excuse for lack of professional communications.  A situation that may have been not nearly as unpleasant is leading to a fractured relationship because you avoided the conversation.  Can you fix it?  Probably not, but, if you find yourself in that situation don't get defensive.  Confess, apologize and learn.  Most importantly, don't repeat the mistake in the future.  

Avoidance and omission only leads to pain and damage to your reputation.   

Monday, February 15, 2021

When should you contract with a 3rd party recruiter?

During my daily conversations with leaders I often hear that they must utilize their in house recruiting team to fill open positions.  I understand and agree with that methodology.  Why pay a 3rd party when you have the resources in house to be successful?  

There is a time and a place to contract with an outside recruiter.  Occasionally positions remain open for a long period of time, create business disruptions, cause client satisfaction to suffer or put an undue burden on staff for a prolonged period of time.  Those are the times to consider an outside provider.   As most internal company recruiters are assessed on their ability to control expenses, they may be reluctant to work with outside providers.  During those times it often becomes necessary for the department head or other person in a leadership capacity to become involved in order to convince the HR/Recruiting group to consider other methods like working with a 3rd party.  

As the skills, education, experience become more specialized or rare you can expect terms for your search with a 3rd party to vary.  Expect to pay a portion of your fee in advance for the more unique or highly qualified openings.  The recruiter that you engage should specialize in your industry and geographic area and be well established.  All 3rd party recruiters are not the same.  Your ultimate success will be based on choosing wisely.  Similar to your business, a highly recognized, well connected, skilled recruiter may not be as inexpensive as others that you may speak with.  There is added value in skills, knowledge, and success.  

The bottom line:  Don't wait for your business to be disrupted to hire an outside recruiter.  



Monday, February 8, 2021

Employment Summary for January 2021

Courtesy of the MRI Network

Total nonfarm payroll employment improved slightly in January as robust gains in professional and business services were offset somewhat by declines in leisure and hospitality and in retail trade sectors. The January job gain of 49,000 was in-line with most analysts’ expectations and represented an improvement over the weak December Bureau of Labor Statistics (BLS) report. Unemployment rate fell by 0.4 percentage point to 6.3% in January or 10.1 million unemployed persons.

The BLS noted the labor market continued to reflect the impact of the coronavirus pandemic and efforts to contain it. However, the data suggests that the impact of the virus might be lessening; the sharp rate of decline in the large leisure and hospitality sector moderated as government mandated restrictions eased during January.

As noted in the Wall Street Journal today many economists expect the economy could benefit from further government stimulus. Congress is considering as much as $1.9 trillion in additional financial aid to help households and businesses. The proposal would bolster unemployment aid, provide funds for vaccine distribution, and send $1,400 checks to many Americans.

“The resiliency of the U.S. labor market and overall economy is reflected in today’s BLS Employment Situation Report. Our clients’ hiring activity in many sectors of the economy demonstrates that same resiliency as talent consultants from our Network of over 300 executive recruitment offices continue to see solid demand for executive and managerial talent across technical and professional roles,” said Bert Miller, President and CEO of MRI. “But, as demonstrated in today’s BLS data, the job recovery remains uneven in the white-collar roles where much of our Network focuses. I urge political leaders to avoid a ‘government knows best’ solution as they design stimulus programs. It is vital to include input from the people driving private sector hiring that will propel the economy to new heights.”

The BLS reported that in January, 23.2 percent of employed persons teleworked because of the coronavirus pandemic, slightly below December rates. These data refer to employed persons who teleworked or worked at home for pay at some point in the last four weeks specifically due to the pandemic.

In assessing today’s BLS report Dan North, senior economist at Euler Hermes North America saw signs of momentum, ‘it may be a few months before warmer weather, less COVID-19, and more consumer confidence before consumers go on a shopping spree which will provide the real stimulus and job creation.”

As reported by the BLS, in January employment in professional and business services rose by 97,000, with temporary help services accounting for most of the gain (+81,000). Job growth also occurred in management and technical consulting services (+16,000), computer systems design and related services (+11,000), and scientific research and development services (+10,000). These gains were partially offset by job losses in services to buildings and dwellings and in advertising and related services.

Employment increased in local government education (+49,000), state government education (+36,000), and private education (+34,000). The BLS noted that in both public and private education, pandemic-related employment declines in 2020 distorted the normal seasonal buildup and layoff patterns. This likely contributed to the job gains in January.

Wholesale trade continued to add jobs in January (+14,000) as did mining with a gain of 9,000 jobs.

As previously noted, employment in leisure and hospitality declined by 61,000, following a steep decline in December (-536,000). In January, employment edged down in amusements, gambling, and recreation (-27,000) and in accommodation (-18,000). Employment in food services and drinking places was down (-19,000).

Courtesy of the MRI Network

Retail trade lost 38,000 jobs in January, after adding 135,000 jobs in December.

Employment in healthcare, transportation and warehousing, manufacturing, and construction changed little versus the prior month as did jobs in other major industries, including information, financial activities, and other services.

“A critical need is to prioritize upskilling talent as today’s businesses deal with fundamental changes to the world of work spurred by digital transition. Our most successful clients are investing in their current workforce to make them better performers today. More importantly, they are anticipating the new skills their existing teams will need to thrive in future.

“That same model should apply to governmental stimulus programs. They should encourage every company to invest capital into upskilling their current workforce while providing added help to the most impacted industries like hospitality, travel, and traditional retail as they adjust to a new world of contactless purchasing, off-premises consumption, and automation that adds new value to the consumer experience. Provide the stimulus to the businesses who are at the front line of transformation and let the recovery accelerate,” noted Miller.

Wednesday, February 3, 2021

Successfully On-boarding New Hires

You have had a position open for who knows how long...days, weeks, months?   You finally interview a candidate that you would like to hire.   They go through a long process meeting with your staff, your HR team and maybe even your boss.  You do a background check, clear professional references, verify education and credentials, negotiate an offer and receive an acceptance.    Somewhere before the start date you get the call, I am not going to join your company.  Now it is back to the drawing board.  

What went wrong?  

Some of the things that happen begin with allowing too much time between acceptance and start date.  You are allowing their current firm to leverage their advantages to retain them.  The issues that you are challenged by may be familiarity, long time relationships, an enhanced ability to provide a raise or resolve other issues that concerned the candidate in the first place.  Regardless, giving them too much time before they start puts you at a disadvantage.

Maybe it is about the money.  Some clients tell me that they don't like to hire people that are moving for money.  I truly don't understand this concept.  Money is how we keep score.  If you don't offer enough money to insure that a counter from their current firm is unlikely you will often will miss.  Professionals invest heavily in their career between tuition, professional licensing and certification, time, and the development of skills.  They certainly deserve to be compensated at the highest level for the value that they provide.  I am certain as a business owner or leader that you are attempting to maximize your return on investment.  Why shouldn't the professionals that you are recruiting do the same?  Furthermore, money is also psychological.  It is a thank you and a reward.  Often when a professional tells me that they feel unrewarded at their current firm I learn that they feel unfairly compensated during deeper questioning.   Don't put your ability to hire at risk by allowing their employer to fix that problem easily.  Unfortunately, your salary administration structure and your billing rates are not the problem of the professionals that you seek to attract.  Everyone of your competitors deals with the same issue.  Perhaps your billing rates need revised or you need to view the potential new hire with an eye for added value that they may provide during your interview process.  

Communication is key.  During the interview process it is incumbent upon you to repeatedly articulate your value proposition, communicate regularly with the prospect, have a timely process where time frames for each step are established and communicated and what expectations should be.   Once an offer is accepted, a lack of communications before the start date frequently leads to a counter offer from their current firm or acceptance of another offer elsewhere.  Stay engaged.  Ideally a start date should be 2 weeks from the acceptance of an offer to limit the chance of a counter offer.  During that time someone from your organization, preferably someone that they have met during the interview process,  should call the candidate.  Communications should be several times weekly and include discussions about questions regarding benefits, equipment needed, pressure being exerted from their current company to stay and more.   Continue to reinforce how pleased you are to have them.  

Even during the pandemic competition for educated and qualified talent is fierce.  Be sure you are ready to do what is needed to make the hire when you find the person that you need. 

Monday, December 7, 2020

Fight for your health!

Saturday afternoon it was sunny and about 70 degrees.  Leaves covered my front yard and I was busy at work raking them and enjoying the beautiful day.  I usually hate raking leaves but on this day it was a time of relaxation and enjoyment.  

Why the change in attitude?  Well, in March I was diagnosed with Prostate Cancer which at that time was believed to be small and slow growing.  Subsequent blood tests (PSA) escalated much faster than expected and in early November my Urologist called the results "disconcerting."  Nothing like hearing that from a doc to throw you for a loop.  For several days I was devastated.  I prayed frequently, did my homework and met with an Oncologist as my doc had suggested.   I came to learn that most likely the initial biopsy missed something and that area probably is more aggressive than the samples that were taken.   I will shortly begin hormone therapy, have another MRI, a bone scan, then begin 9 weeks of radiation treatment for 5 days each week.  With God's help, the wonders of modern medicine and my doctors' expertise I will persevere and overcome this.  I have found myself to be  more grateful for everything in my life.

I bring this up for more than just telling my story.  I urge all of my male friends over the age of 40 to get their annual wellness exam as I do.  Make sure your doctor orders a PSA reading in your blood tests and does a DRE exam.  Don't let him or her persuade you that you are too young to worry.  We have been tracking my PSA numbers for years and I am confident that early detection will allow me to live for decades more.  For all of my friends, if you don't feel well, have lost energy, gained weight, are concerned about the number of medications that you take, etc have a frank conversation with your doctor.  Don't allow them to put you off, tell you to lose weight or exercise more, especially if you feel poorly.  Switch doctors until you find one that listens, understands the pharmacology of your medications and prescribes different meds or even reduces what you take.  I faced these challenges some time back and finding a doctor to do that has dramatically improved my health.  If any of you would like to discuss these items I am happy to make myself available.  

Finally, if you believe that you are healthy, you can always do better.  Eat better, exercise more.  Don't take your good health for granted.  I never thought about those things when I was young and believed myself to be invincible.  You will be rewarded with prolonged health and happiness.  

Merry Christmas, Happy New Year and prayers for your continued health and well being! 

Friday, December 4, 2020

Employment Summary, November 2020

The U.S. economy added 245,000 non-farm jobs in November, below the 410,000-job growth forecast by economists. The unemployment rate edged down to 6.7 percent. While November is the seventh consecutive month of both job growth and unemployment rate improvement, the pace of that improvement has moderated reflecting the ongoing coronavirus and efforts to contain it.

However, as noted by Wall Street Journal reporter Sarah Chaney Jones, current vaccine rollout plans will be a factor in future job growth, “The labor-market recovery from the pandemic’s job destruction this spring has been stronger than most economists forecast. Many expect widespread vaccine distribution to eventually help lift the economy as businesses are allowed to reopen and consumers feel more comfortable traveling, going to the movies and returning to other in-person activities involving proximity to other people.”

The Bureau of Labor Statistics (BLS) reported in November, notable job gains occurred in transportation and warehousing, professional and business services, and healthcare. Employment declined in government and retail trade.

“With this month’s BLS Employment Situation report, the economy is once again reflecting a broad-based underlying optimism bolstered by recent COVID-19 vaccine announcements,” said Bert Miller, president and CEO of MRI. “Members of our Network of over 300 executive recruitment offices sense a building momentum particularly in sectors like healthcare, construction, financial services, and professional services as client firms intensify their search efforts for the top executive, technical, professional, and managerial talent who will lead the evolution of their business models into 2021.”

The BLS reported in November, 21.8 percent of employed persons teleworked because of the coronavirus pandemic, up from 21.2 percent in October. These data refer to employed persons who teleworked or worked at home for pay at some point in the last four weeks specifically because of the pandemic.

Commenting on the November report, Sameer Samana, senior global market strategist at The Wells Fargo Investment Institute noted, “While disappointing, this news should be somewhat offset by the increasing odds of another fiscal stimulus package, and a Fed that stands ready and willing to do more to help the economy.”

Looking to future months, David Berson, chief economist at Nationwide Mutual Insurance Co. provided an additional optimistic outlook, “As infection rates go down, as the number of people vaccinated goes up, then we’ll start to see ... business activity expand at a faster rate, and we will see the employment numbers pick up more strongly.”

As reported by the BLS, employment in transportation and warehousing rose by 145,000 in November. Employment rose by 82,000 in couriers and messengers and by 37,000 in warehousing and storage; since February, employment in these industries has increased by 182,000 and 97,000, respectively. Job growth also occurred over the month in truck transportation (+13,000).

In November, employment in professional and business services increased by 60,000, with about half the gain occurring in temporary help services (+32,000). Job growth also occurred in services to buildings and dwellings (+14,000).

Healthcare added 46,000 jobs in November, with gains occurring in offices of physicians (+21,000), home healthcare services (+13,000), and offices of other health practitioners (+8,000). Nursing care facilities continued to lose jobs (-12,000). Overall, there are 527,000 fewer healthcare jobs than February.

Construction gained 27,000 jobs in November. Employment rose in residential specialty trade contractors (+14,000) and in heavy and civil engineering construction (+10,000).

In November, manufacturing employment increased by 27,000. Job gains occurred in motor vehicles and parts (+15,000) and in plastics and rubber products (+5,000).

Financial activities added 15,000 jobs in November. Gains occurred in real estate (+10,000) and in nondepository credit intermediation (+8,000). Financial activities have added 164,000 jobs over the past 7 months, but employment in the industry is 115,000 lower than in February.

Employment in wholesale trade continued to trend up in November (+10,000). Government employment declined for the third consecutive month, decreasing by 99,000 in November.

Employment in leisure and hospitality changed little in November (+31,000) but is down by 3.4 million since February. Arts, entertainment, and recreation added 43,000 jobs in November, while employment in food services and drinking places changed little (-17,000). Employment in other major industries, including mining, information, and other services, also showed little change in November.

“Our Network members are continuing to see client organizations invest boldly in growth, as they work to avoid the dangers of recency bias. We are helping our clients ensure they don’t over-index on the most recent global events to guide their decisions, but instead remain committed to objectively evaluating the full picture and focusing on what has historically driven economic vitality: great talent,” said Miller.